Shipping & Delivery Policy

Company: [global_var key=”company_name”]

At [global_var key=”company_name”], we are committed to delivering your dream tiny home safely, on time, and at no additional shipping cost. This Shipping & Delivery Policy explains how we handle delivery and what you can expect.

1. Free Delivery

We provide free nationwide delivery on all tiny home orders. The cost of shipping is included in the price of your home — there are no hidden fees.

2. Delivery Timeline

  • Standard delivery times depend on your home model and customization options.

  • Most homes are delivered within 6–12 weeks from the start of production.

  • Our team will provide a detailed delivery schedule when your order is confirmed.

3. Preparing for Delivery

To ensure a smooth delivery:

  • Make sure the delivery site is accessible for our transport team.

  • Ensure necessary permits or approvals for placement are in place (if required in your area).

  • Clear any obstacles that may interfere with the home placement.

4. Delivery Process

  • Our professional team will handle transportation and placement of your tiny home.

  • We inspect each home before delivery to ensure quality and safety.

  • Upon arrival, you’ll receive a walkthrough to confirm your home meets all specifications.

5. Delivery Issues

If any damage or issues occur during delivery:

  1. Contact our support team immediately at:

    • Email: [global_var key=”support_email”]

    • Phone: [global_var key=”support_phone”]

  2. Provide photos and details of the issue.

  3. We will resolve the problem promptly — repair, replacement, or appropriate adjustments will be made at no extra cost.

6. Tracking Your Order

While we do not use conventional shipping carriers, we provide regular updates via email or phone regarding your home’s production and expected delivery date.

Contact Us
If you have questions about delivery, timelines, or preparation:

  • Email: [global_var key=”support_email”]

  • Phone: [global_var key=”support_phone”]

  • Address: [global_var key=”support_address”]